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Service Management

ePROMIS service management software is a robust and friendly enterprise resource planning system that tracks labor your resources taken for the service and repair process. The software efficiently tracks and manages all the service issues handled at offsite or at the Plant. The servicing and repair jobs for your vehicles and equipment are maintained within the system by creating Work Orders and scheduling the same. ePROMIS service management system handles all aspects of an asset servicing like service calls, parts, labor, warranty, purchase orders, spare parts issues, work orders, and customer billing. The servicing could either be periodically recurring services like Preventive Maintenance or ad-hoc services resulting from non-scheduled service calls from customers.

  • Dynamic and accurate Work Order Invoicing utility
  • Provide complete insight into the progress of a work order
  • Enhance customer service
  • Tracks and eliminates duplication of work orders

The primary objective of ePROMIS services management solution is to provide an automated method for tracking labor, materials, transportation cost, and external services (outside work) taken for the service and repair process. ePROMIS service management system is integrated with other departments and business processes of the entire ERP software system. 

ePROMIS service management software is a robust and friendly enterprise resource planning system that tracks labor your resources taken for the service and repair process. The software efficiently tracks and manages all the service issues handled at offsite or at the Plant. The servicing and repair jobs for your vehicles and equipment are maintained within the system by creating Work Orders and scheduling the same. ePROMIS service management system handles all aspects of an asset servicing like service calls, parts, labor, warranty, purchase orders, spare parts issues, work orders, and customer billing. The servicing could either be periodically recurring services like Preventive Maintenance or ad-hoc services resulting from non-scheduled service calls from customers.

  • Dynamic and accurate Work Order Invoicing utility
  • Provide complete insight into the progress of a work order
  • Enhance customer service
  • Tracks and eliminates duplication of work orders

The primary objective of ePROMIS services management solution is to provide an automated method for tracking labor, materials, transportation cost, and external services (outside work) taken for the service and repair process. ePROMIS service management system is integrated with other departments and business processes of the entire ERP software system. 

ePROMIS  Service Management
  • Better maintenance of assets and increased life expectancy of assets reduce overtime costs and efficient use of labors
  • Enhance customer (internal or external) service
  • Fully integrated with the other modules of the ERP software system
  • Dynamic reports and Dash Boards provide clearer insight into organizations resources at any point of time
  • Automation process tracks and eliminates duplication of work orders
  • Work Orders are generated from all logged services request through different mediums fax, email, verbal, etc.
  • System generated Work Order numbers based on nature of service, i.e., Scheduled services or non-scheduled service
  • Preventive Maintenance can be carried out based on the preset schedules
  • Dynamic and accurate Work Order Invoicing utility
  • Robust reports are available that provide complete insight into the progress of a work order and also the profitability
Quick Contact

If you want to know more about us, our services or want to talk to us, then please write to us. We will call you back.

svg-location 12 Greenway Plaza , Houston, TX 77046, USA svg-call +1 281 751 7794 svg-mail [email protected]